"I always put technology in both columns – threat and opportunity. Technology is a threat if we don't invest, and it's an opportunity if we invest. We have decided to invest to increase our market share..."
Zaid Al-Khubaizi,
General Manager, Alghanim Travel, Kuwait
"The Illusions system is very user friendly; you just click and book. It's easy, it's flexible and it's online. There is no excuse not to adopt the Illusions system..."
Mohamed Al Rais,
CEO, Al Rais Travel, UAE
"This was a very good project and the Illusions staff members working
on it were very quick and effective, just like the system, as a result, we have improved the efficiency of these processes by at least 50%..."
Johannes Müller-Baltes,
Director, Accounting Control, DER Tour, Germany
"We are very confident in the Illusions product, which provides exactly what the company wanted..."
Joseph Mathew,
Manager, Falcon Travel, Qatar
"I have calculated that the Illusions system will help us grow the business by at least 10% in the first year after implementation and between 15-20% in the second year – but that's a conservative estimate..."
Horst Pezetta,
Product Director, Go Vacation Indonesia
"We are expecting a 20 per cent increase in business after the first year of operating On Illusions platform. We had a look at a few different products and Illusions was the one in which we had the most confidence..."
Christoph Mueller,
Managing Director, Go Vacation, Thailand
"Illusions will also make life so much easier for our tour operator partners, providing them with price, availability and reservations confirmed almost instantly, 24/7..."
Erkan Tuncaakar,
General Manager, Go Vacation, Sri Lanka
"Illusions places us in a league fueled by the necessity to be innovative. The persistent need to exceed and enhance our service can only be matched by the availability of such systems..."
Gaby Seikaly,
Managing Director, Gulf Circle Tours LLC, UAE
"It's also important that technology firms maintain relationships with their customers and Illusions has done just that, with staff always available to talk and offer support...."
Lelanie Schafer,
Area Leader, Infinity Holidays, South Africa
"The agents love it, particularly the 'shopping cart' feature and the fact that they can book everything in one go and on one screen. The Illusions solution has helped to evolve and transform our company..."
Nassif Lawand,
Managing Director, Lawand Tourism, Australia
"The Illusions system put us in the 21st Century. It made us faster, more flexible and more efficient by combining our online booking engine with our back office to become one..."
Peter Dorner,
President and CEO, New World Travel, US
"With other companies it can take months, if not years, to go live, but with Illusions we will go from zero to testing to live in just less than three weeks!..."
Khaled Al Shammari,
General Manager, Rez International, Kuwait
"Flexibility and problem solving were two key components
that we needed to have, when working with a software provider.
Illusions have succeeded on both counts. The team is always available to discuss issues and find solutions..."
David Milican,
Former Senior General Manager, SNTTA Emir Tours, UAE
"The system is so flexible and user-friendly for both us and the agents and operators who use us that it opens up our business to many more clients..."
Ali Saroukhani,
Executive Director, Sun East Tourism, UAE
