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  A comprehensive solution for tour operators and destination management companies
6 Hot Features of Illusions Enterprise
Turnkey Solution for the Tourism Industry
No need for you to go through the expense of developing your own system or buying the hardware to host it – Illusions has a ready to use system that can still be adapted to your business needs.

Dynamic Open System
Set the system up to suit your business needs, you set it up to suit the way that your business operates, using terminology that your team understands, which means a seamless transition for your team and your clients.

Rules Engine
The rules for your business are set by you. Payment deadlines, booking requirements, options, room capacities and much more are easily catered too with rules that you set.
 
Web Based Solution
The Illusions system is completely web based, which gives your business the advantage of being Scaleable so it grows with your business, Secure so there is no outside interference, Accessible so any user can log in anytime, anywhere.

Multi Sales Channels
Accomplish greater distribution and sales across 3 separate channels, your call center, B2B agents and B2C customers.

Comprehensive Reporting
Any report, anytime. Whether you need financial reports, sales reports, rooming reports, or any combination that you can think of, Illusions can cater to any permutation you need.
 
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Illusions Enterprise Modules

  Set Up
  Contract & Product Management
  Content Management
  Packaging
  Employee Manager
  Tariff Management
  Booking Capability
  Flight Bookings
  Car Hire
  Accounts
  Documentation Module
  Logistics and Operations
  Client Base
  CRM
  Reporting


 
  Set Up

Get Ready
Easy to use and intuitive wizards that allow you to establish the fields that you need for everyday use of the system.

Get Set
A full range of attributes that can be adapted to suit your business needs, giving you the flexibility to run your business as you please.

…And Go!
Quick and easy set up masters where you place your initial product offerings, that grow organically as your business grows.
 
 
  Contracting and Product Management


Getting around
Easy to load supplier services for all your ground transportation services, ready to create the full package.


Dates added easily
Contract dates are easily added via simple to use tables, with overlaps and variations and split seasons all part of the process.



Rooms at a price
Load multiple room types against a single hotel

Allocate your rooms
An easy to use management system that allocates rooms to all your markets or to selected distribution points.


Manage the input
Holiday fields are created early to attach all of your hotels and services, putting your product in easy reach for searching.


 
 
  Content Management


Quick Loading
Easy loading of contracts with ease and speed offering real time results at the business end.

Rules Minimise Errors
Complex contracts are catered to with every possible permutation and eventuation catered too, ensuring any combination or possibility is responded to in the booking process.

Manage Your Inventory
Ability to manage complex inventory from suppliers allowing you to allocate appropriately to your various distribution channels.


For The Right Price
On the move and speedy changes to contracts and mark ups that appear in real time at the distribution end of your system.


Accurate Contracts
Generate instant sales contracts, based on your purchase contracts, with mark ups of your choice.
 
 
  Packaging


Get Creative
Combine existing product and service contracts to create dynamic packaging opportunities for your clients

Instant Pricing
Real time pricing based on best available services within the packages being offered.

Packages The Way They’re Wanted
Give your agents and clients the ability to select and package their choice of products and services to create their own package combination.


 
 
  Employee Manager


Set the rights
One click to set up access rights to the whole system, whether management, user, or super-user – all is controlled here.

Know the department
assign staff to departments and maintain their communication access to clients and suppliers alike from one simple form.


Where are they?
Know where your staff are located using the unique Geo-Structure system used throughout the system.

Quick change
Real time changes to telephone and fax numbers or email addresses all at your fingertips.


 
 
  Tariff Management


Set the market
Simple to use tools that set up the markets that are important to your business.

Adjust the markup
Markup your buy rates according your distribution network, allowing you complete revenue control management.


Modify with ease
On the fly changes to roll with changing economic times with real time adjustments at the front end.


 
 
  Booking Capability


Browser Based Bookings
Easy to use and seamless browser based booking system for managing and tracking bookings and payment


All Combinations Catered To
Sophisticated back office engine that accounts for all possible booking combinations, eliminating errors at time of booking and enhancing distribution.


Get It From The Web
A speedy and easy system that makes all offers bookable on the web.


See It, Book It, Report It
Fully integrated booking / accounting / reporting system, allowing complete control and understanding of quotations and booking held in the system.


Find It Quickly
Simple to use booking and quotation retrieval for quick enquiries and retrieval.

 
 
  Flight Bookings


Set the scene
Enter the preferred flight details, passenger detals and search in simple format.

Make a choice
Select the preferred flight, airlines, timing as well as other ancillary information.



Delivered to you
all your requests are delivered to your booking in date order with all other services and elements booked.

The whole story
All flight and destination information is presented in easy to read format for you and your clients.


 
 
  Car Hire


Any car anytime
Complete control of the car models, capacity and pricing in an easy to use set up wizard.

Control the inventory
Make sure that you have the vehicles available when they are needed.


Talk to the world
Access via xml to great car hire companies with instant access and instant confirmation.

Reporting made easy
Keep your eyes on the prize with a complete system for reporting on trends, sales, usage and pricing.


 
 
  Accounts


Concise Documentation
Produce Invoices, Payment Receipts, as well as allowing Credit card integration


Manage Incoming And Outgoings
Enjoy a seamless system for managing purchases and payments.




Reports As You Want Them
Detailed reports with customised with your own parameters depicting the whole financial scenario as you require it.


Use Your Own Systems
Utilise hassle free integration between your choice of accounting system and Illusions.

 
 
  Documentation Module


Create the packs
Place your important documents into “packs” for easy addition to each booking, special request or confirmation. Consistency assured.


Distribute Correctly
make sure that the message gets to the correct people at the right time. Security assured

Maintain with ease
packs can be created for any markets, for any eventuation and changed with ease at the click of a button.

 
 
  Logistics and Operations




Know Your Resources?
Keep an up-to-date record of all field staff, whether full time or freelance


The Right Place @
The Right Time

Resources such as vehicles, guides, drivers and airport receptionists are all at your finger tips for easy deployment.


Quick Changes
System allows for real time changes and updates to deployment and allocation of resources.

The Right People and The Right Place
Seamless assigning and re-assigning of field staff and vehicles, backed up with reports tailored to suit your companies needs.

 
 
  Client Base



Best Price
Ensure that you are in control of the commission levels that your clients are entitled, great for rewarding productivity with the flick of a switch.

Communication is key
You have control of currency display, how you communicate, credit limits and much more all in one intuitive field.



In or out?
Create new client data easily, activate and de-activate them from your distribution, or simply change an address or email.

 
 
  Customer Relations Management - CRM


Know what’s important
Manage and change your clients details in a seamless module designed to store all that you need to know about your clients.

Send the right message
Create a detailed database that allows you maintain contact with clients and to modify your offering based on their demands.

Use your own documents
Uploading of your documents into the CRM for quick and easy distribution to your client base.


Share the information
Enjoy a multi-user environment, with shared communications and calendar.
 
 
  Reporting


Reports as you want them
Our business solution utilises the flexible Crystal Reports giving you complete access to variety of information – just the way you want it.

Reports when you want them
At your fingertips; the ability to generate complex reports to look up to the real-time business situation.


Creative reporting
Generate a range of customised reports – if you can think of it – we can deliver it.

Get the information now!
All aspects of your business from income to booking trends, pricing to resource deployment are all included in sophisticated reports that are controlled and extracted by you.


 
 
       
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